clicK
homepage
who are we and what we offer you  
why click?
  some good reasons for choosing us  
how it works
  putting it together

 
  the anatomy of your shelves  
buying
  and pricing  
FAQs
  frequently asked questions  
gallery
  view images of click shelving  
contact us
 

send us questions or comments  
 

websites that may interest you


 
     

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


A better adjustable shelving system
Frequently Asked Questions
Check this page if you have a query. If you do not find the information you are looking for, e-mail or telephone us and we will be glad to answer your questions directly.
How much load can I put on the brackets?
For example, can I use glass instead of timber?
How far apart should I space the uprights?
What about wiring? Can I integrate it with the system?
Can I fix safely to a cavity wall? Can I paint the hardware a different colour?
Can I order from outside the UK? Can I get a brochure?
Is there a place where I can see the system in use?
How soon will I receive the goods?
What about special sizes & finishes not shown in the price list? What protection do I have when I order?


Return to TopHow much load can I put on the brackets?
The brackets are rated for a maximum load of 100kg per pair distributed weight. However, bracket strength is only one of the factors to consider when thinking about loadings: upright spacing and shelf-stiffness are also relevant - see below. 

Return to TopHow far apart should I space the uprights?
Typical spacing is around 750mm - or between 600mm and 900mm. In practice it is usually a matter of what you think looks right. However, bear the following practical points in mind:

  • How much weight will there be on the shelves?
    If the load is heavy (e.g. publication archives) then uprights should be more closely spaced.
  • How stiff is the shelf material?
    If you use thin shelf material (e.g. 15mm chipboard) it will tend to bend visibly in the middle when loaded. You can counter this either by moving the uprights closer together; or by using a stiffer material such as the current Click shelves.
  • How strong are the wall fixings?
    If you have good fixings into masonry or timber, there is no problem: but if the substrate is weak or unsound (e.g. plasterboard or old plaster) then it is good practice to spread the load by either (A) adding extra uprights; or (B) increasing the height of the uprights so that there are at least two fixings above the highest shelf.

Return to TopCan I fix safely to a cavity wall?
Yes - as long as the surface layer is sound, you can use a special fixing which will give you an anchor almost as strong as in a solid wall.

Is this the same Click Shelving that Habitat used to sell?
Yes - in terms of hardware (i.e.the brackets and uprights) the system is exactly the same: but the shelves are different. Habitat's old shelves were made of 15mm melamine-faced chipboard. Our new shelves are of much higher quality - 18mm MDF with real-wood veneer and solid lipping. This has been made possible by the Internet: making to order and supplying direct is so much more efficient than conventional stock-holder retailing methods that we can offer a wider choice and a higher specification than would otherwise be possible.

Return to TopCan I order from outside the UK?
Yes - we can ship anywhere in the world, but will quote separately for overseas delivery. Tell us where you are and what you want to order, and we will give you a complete price.

Return to TopCan I get a brochure?
No: we no longer print literature about Click Shelving, as we have decided to rely completely on the Internet for our retail sales. This method of distributing information is so much more efficient that it allows us to keep our prices lower than they would otherwise be. If you would prefer to deal with us on a conventional mail-order basis, though, you can send us an order with a cheque, using the prices from this web-site. If you would like to view the Assembly Instructions click here.

Return to TopWhat about special sizes & finishes not shown in the price list?
Standardisation of sizes and finishes is what keeps shelf prices down, so it is generally not worth considering "specials" for small quantities. But if you are planning a substantial installation (involving more than say 20 individual shelves) then non-standard specifications may be viable. Much of our business is in the custom contract field, and in principle we can supply any size or type of shelf you might want.

Return to TopFor example, can I use glass instead of timber?
Yes - if you want to use glass shelves we can supply special support flanges to go onto the brackets: and we can quote you for supplying the shelves too, as long as the quantity is more than 20 pieces. Options include clear float or tempered glass with polished edges in 6mm, 8mm or 10mm: and special materials such as tinted or laminated glass with special interlayers. Contact us if you want to find out more.

Return to TopWhat about wiring? Can I integrate it with the system?
If you are an early user of Click Shelving, you may remember how we used to show wiring for Hi Fi and lighting inside the wall upright channel, running behind the brackets and hidden with the cover strip. We no longer recommend this practice (although it is physically possible) for three reasons. First, it does not comply with current regulations for electrical ducting. Second, we no longer make spotlights for fixing to WU shelving uprights. Third, hi-fi cabling today is often so thick that it will not easily fit through the small aperture left by the SB bracket.
However, if you are still using early Click SL spotlights, or thin-cable hi-fi leads, there is nothing to prevent you continuing to do so - but please observe the following guidelines:

  • Always use 3amp fuse protection for mains connection;
  • Only use double-insulated cable for mains leads;
  • Never move or add brackets after wiring is installed.

Return to TopCan I paint the hardware a different colour?
If you want your cover strip a different colour, you can paint it with an aerosol spray. You can do the same with the outside of the WU upright - but do not paint the inside of the channel as this might interfere with the fixing interface. Brackets should not generally be painted.

Return to TopHow soon will I receive the goods?
Our normal turn-round from receipt of a shelving order to despatch of goods is 2 to 3 days. If you are only ordering hardware, you should receive the goods within 10 days.

Return to TopWhat protection do I have when I order?
Anything you order direct from this web-site is covered by an unconditional money-back guarantee. If you are dissatisfied for any reason with the goods, simply tell us within a week of delivery and we will have them collected and give you a full refund. In addition, we offer a 12 month warranty on the quality of materials and workmanship in all our products.

You also have the security which comes from ordering from a solid company like Click Systems. We are not just an e-tail outlet - we are real manufacturers (our factory is over 30,000 ft²) with an outstanding reputation for quality and innovation, and we have been making and selling our products for over 30 years.